Thompson Best HVAC & Fireplace Center — Fireplace Store in Frederick, Maryland
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4959 New Design Rd Suite# 118, Frederick, MD 21703
Frederick, MD; Hagerstown; Germantown; Urbana
- Largest tri-state area showroom
- 40+ years local ownership and operation
- Complete HVAC and fireplace expertise
- Professional installation and maintenance
- Comprehensive contractor and homeowner services
Products
Working Hours
| Monday: 8AM-4PM |
| Tuesday: 8AM-4PM |
| Wednesday: 8AM-4PM |
| Thursday: 8AM-4PM |
| Friday: 8AM-4PM |
| Saturday: Closed |
| Sunday: Closed |
Reviews
- germaine hay★★★★★2 months ago
Thompson’s has service my gas fireplace since I’ve own my house and they do exceptional work. I highly recommend giving them a call if you have any issues with your fireplace. But more importantly, they’re reasonably affordable.
- a month ago
The customer service at Thompson Best is unmatched! Our heater went out & we initially had a different company out- they told us it'd be 1-2 weeks before the part needed came in, leaving us without heat just as the temp dropped into the 20s. William at Thompson Best helped after hours to figure out what was needed, finding the part and getting it fixed the very next day (less than 24 hrs after reaching out). We are so thankful for how responsive they were, and the entire team's dedication to getting our heater up and running ASAP. We will absolutely be using them for all our future HVAC needs!
- Andrew Dau★★★★★a month ago
I had the same feeling today as Adam Sandler in Billy Madison when Steve Buscemi’s character saves the day and he says, ‘Man, I’m glad I called that guy!’ That’s exactly what I said out loud when William from Thompson’s Best left my house. My gas fireplace hadn’t worked in five years, and William quickly diagnosed the problem and got it running perfectly. While he was here, he also cleaned and properly configured my furnace, which has been running suboptimally ever since it was installed five years ago. William was prompt, courteous, and extremely knowledgeable. I’m incredibly thankful for his help and will definitely call Thompson’s Best for any future work!
- Donna Howard★★★★★a month ago
I was looking to replace an older pellet stove and Travis was very informative in explaining the different stoves they had in their showroom. Once I decided on a stove Brandon communicated with me and answered all my questions in a timely manner. I had a pellet stove removed and a new one installed by Pete and Randy. They were very professional, explaining the process. They were careful in removing the old stove and spent time describing how the new stove worked. I am extremely pleased with my new stove! I highly recommend Thompson Best HVAC & Fireplace Center!
- Mark Kretzer★★★★★a month ago
Recently had a service call, to address an issue that has been lingering with my home's HVAC system. I came across Thompson Best and wanted to see if they could help me. Excellent Job! The scheduling department was most helpful, and the technician really knew his stuff! Thank you, Thompson Best! Very pleased with the service that I received.
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