Stove Depot and Chimney Works — Fireplace Store in Grand Junction, Colorado

• Joshua Hope★★★★★
  a month ago

  Owen came out to clean my wood pellet stove today that I was having problems with during this cold snap. He was very professional prompt and extremely knowledgeable about the stove. I can't recommend this company enough. Excellent Job guys!

• Dan Myers★★★★★
  a year ago

  They installed a freestanding wood stove for me including a chimney. The installers did a great job, it looks fantastic. They were super professional, clean (they put down cardboard over everything & used a shop vac to clean up) & their experience shows. Very happy & highly recommend this business!

• Cade Petersen★★★★★
  5 months ago

  Although they weren’t able to help me, the gentleman that answered the phone was very friendly and took the time to help defer me to someone that might be able to help.

• Jennifer Coolidge★☆☆☆☆
  a year ago

  I called to have my stove cleaned up after Winter. We set up an appointment and I spelled out my name. On the day I was supposed to have a cleaning, I came home to filthy dust all over the floor and the stove was not cleaned. However, there was a piece of paper and a screen left on my table. So I was like what the heck and checked my camera. The guy opened up the door of the stove closed it then went outside removed the screen and came back inside and turned the stove on. Stood there for 5 minutes and then placed the screen and paper on the table and left. When I got the bill it was under a complete different name a Jessica Colaige. I was like I don't know who this is. So I called and left a message about how dissatisfied I was. Followed up the next week when I didn't hear from anyone and again ( attempted at least 10 times) never got a response. Then I got a threatening message Left on my phone. I attempted to call the office and it went to voicemail again so I left another message. Still no response until I got something from them in certified mail saying if I didn't pay 145.00 I would be forcing them to bring me to court. What I expected was a cleaning what I got was nothing but hassle and threats because there was no followup to rectify the problem. I refuse to pay for a service that was not provided. Also, there is no payment feature on their website you have to call and give your personal information to someone on the phone who knows what they will do with it. Misplace it or better yet not spell it correctly and harass me to pay. It was the only time I heard from them. What customer service.

• Mary DeAngelis★★☆☆☆
  7 months ago

  The measurements were incorrect when initially taken. Instead of replacing the surround at no charge they wanted us to pay half of what it would cost to replace.

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