Sierra Home Alternatives — Fireplace Store in Placerville, California

• iheartauroraborealis★★★★★
  9 months ago

  If you are looking for a new wood or pellet stove, I highly recommend Sierra Home Alternatives. We went in looking for a wood stove, and the staff member spent nearly an hour explaining the different options and sharing the importance of finding the right heating option/size for our home. They went over different options that could help us receive money back through federal and county programs. They set us up with a contactor that they work with regularly. The contractor came out the next week to double check that the stove size would be the right size for our home. The contractor and his partner were considerate and thought through the demo and installation. We really appreciate the transparency throughout the project, communication, and excellent customer service. We were also provided instructions on how to break in our new stove so as to set everything up for success. Picture of our new black Jotul Oslo wood stove. Thank you!

• Basil Alfaqih★★★★★
  4 years ago

  LOVE OUR NEW FIREPLACE!!! These guys were amazing. Casey took the time to show us the options we had the differences between a wood stove and an insert. He was very knowledgeable and was not pushy in any way. He was honest and upfront about the supply chain issues and told us which units were more likely to be available in a reasonable amount of time. After we settled on an insert they got us in touch with one of their preferred contractors. Brian with BW Construction came out to look at the old fireplace insert and confirm that the new insert would work without a major remodel. Brian was very nice and professional and his bid for the work was reasonable. A couple weeks later the stove was in and Brian was ready to install. Brian worked fast and efficiently and was very clean and respectful of my home. I would highly recommend Sierra Home Alternatives and BW Construction.

• Tom S★★★★★
  5 years ago

  Working on keeping my 28 year old Fabco pellet insert alive. The gentleman staffing the store was super knowledgeable, helpful and got me what I needed to get back up and running. When the Fabco dies for good, I'll be looking for a replacement from Sierra.

• Jackie Ledbetter★★★★★
  a year ago

  We are thoroughly pleased with the service, sales, and stove products that we have purchased at Sierra Home Alternatives. They will be installing our 5th stove in the very near future and we continue to be more than happy 😊. Well done 👍

• John Hohl★★★★★
  4 years ago

  Cares about customers needs and concerns. Willing to help accommodate to customers schedule. Quality installers and equipment. Would highly recommend.

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