Santa Cruz Fireplace and Hot Tub — Fireplace Store in Santa Cruz, California

• Steve McShane★★★★★
  3 months ago

  Santa Cruz Spa & Fireplace is the place to go for a spa! They are the authorized Cal Spa dealer in the region. We bought a Cal Spa & have been very impressed with the technology, quality & function. We found Chris and his team to be very responsive. *So* responsive. Very knowledgeable too. Highly recommend.

• Sumati B★★★★★
  2 years ago

  Update: Had a maintenance visit yesterday and Miguel replaced a switch that had needed changing out and made my fireplace look better than ever! And such a pleasant guy! So happy to continue to recommend this business! They recently moved to Water Street and I was very impressed with their new showroom and selection! ********************* I highly Santa Cruz Fireplace and Hot Tub! They replaced my wood stove with a propane fireplace-- one of the best home improvents I've ever made! Then Chris,the owner came out today to do the yearly maintenance on my Travis insert, and it looks like a fire in a wood burning fireplace and has had me cozy warm all evening. Now I have warmth, ambiance and no more smoky house and neighborhood! I am so happy with my beautiful gas fireplace and Chris' wonderful service!

• Maddie Brooks★★★★★
  a year ago

  Super speedy service. We just bought a house in the mountains this year. Called about a part for our freestanding wood stove. They didn’t have it on hand but helped me get it ordered and shipped to the store. All in less than a week! I believe the gal in the office who helped me was Linda or Cathy(?)- anyway, she was super helpful!! We’ll definitely use them for anything else we may need going forward.

• Tim Stiles★★★★★
  a year ago

  I've had a lot of issues with my hot tub lately and hiring this company to sort them all out has been the best decision ever. I'd like to specifically point out my experience with both Linda and Miguel. Linda is incredibly caring and has taken the time to follow up consistently as she worked with Miguel to coordinate appointments for various repairs. She's also simply a joy to talk to. Miguel, their tech, knows his stuff. He's been an incredible source of knowledge for me and he meticulously fixed everything in the right way. Also both he and Linda have been willing to go the extra mile to respond and address any concerns/questions I've had afterwards. I highly recommend this company for any hot tub issues you have.

• Joe Stokley★★★★★
  a year ago

  Wanted to share with the world how pleased we have been with the good folks at Santa Cruz Fireplace and Hot Tub. We have recently purchased a new Hot Tub from them. Chris ( the owner ) and his staff have been terrific ! Great with explaining the details on the Hot Tub on purchase , as well as with Miguel and the delivery crew on bringing the tub to our home and setting it up. Excellent experience all around. Thank you Santa Cruz Fireplace and Hot Tub.

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