Northwest Metalcraft Fireplace & Patio — Fireplace Store in Arlington Heights, Illinois

• Rony Szwec★★★★★
  in the last week

  We had them install a gas fireplace in our existing wood burning, gas starter fireplace. The showroom was great and they didn't try to pressure us. They let their great products sell themselves. Once we purchased, their installer was very communicative and punctual. They told us about 4 weeks initially but were able to get it done in just 2, that was great since we got it just before Christmas. The fireplace is awesome. It has the remote with thermostat function so keeps our drafty living room warm whenever we need it. It looks great and is easy to operate. It may seem pricey, but we couldn't be happier with the results.

• Tina Angley★★★★★
  2 weeks ago

  Top notch products and service. We had a custom fireplace built and elated at how beautifully it turned out. Shane was incredibly helpful and knowledgeable in guiding us. And the icing on the cake was purchasing an infrared grill as a Christmas gift, which Shane personally delivered (with a bow) to our garage while I was at work. Talk about a personal touch! What a first class operation.

• Neva Dettling★★★★★
  3 months ago

  We recently used Northwest Metalcraft for our outdoor kitchen. We wanted something contemporary to match the style of our modern farmhouse. They have a multi level showroom with a huge selection of anything fireplace/patio that is a fun experience to visit. We even ended up buying our kitchen table and lounge set from them too. From the beginning of our project to the end, the customer service was phenomenal. They went above and beyond to create what we wanted, made sure we got the best products and gave us a very fair price. The install was smooth and all of the products are extremely high quality. We will definitely be using Northwest Metalcraft in the future

• Laura Freund★★★★★
  3 months ago

  From start to finish our experience with Northwest Metalcraft was phenomenal! They helped us build our custom outdoor kitchen by choosing appliances and finding the best layout for our space. So many design options! Installation was very professional and everything turned out amazing- very happy with our experience and would recommend!

• Mary Dellanina★★★★★
  2 months ago

  My husband and I worked with Shane on outdoor furniture for our home. His ideas, attention to details and of course his sense of humor made the buying experience easy. They delivered the furniture very far and the gentlemen who drove and set the furniture up were very experienced and knowledgeable and friendly. We’ve bought furniture and fireplace supplies from Northwest Metalcraft for 20 years and will continue when we need something.

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