North Forge Home Heating — Fireplace Store in Annville, Pennsylvania

• Angela Gorman★★★★★
  3 years ago

  I can’t compliment the installment team enough. It took them 3 days to complete this entire gas fireplace from scratch. They were incredibly professional, kind, considerate, meticulous, clean, and hard-working. All of our interactions with them went so smoothly and they were great communicators. They even went above and beyond, and helped us mount our tv (they took MANY measurements to ensure the tv would be a perfect fit), and they even oiled the hinges on our front door! The scheduling process was a little disappointing, as we mostly reached out to them to follow up when we didn’t hear from them, but WELL worth the wait. Thank you so much, Gentlemen!

• Sharon Witwer★★★★★
  a month ago

  Everyone is friendly and helpful. If you love animals there's several wondering around creating you.

• Brian Thompson★★★★★
  2 years ago

  Heard about this place at a Traeger Shop Class and thought we'd drive up to check it out. We weren't necessarily looking for a new grill, but fell in love with the Timberline 850. Dan had the answers to all of our questions (OK, there weren't a lot of them... I believe in research) and was friendly and full of useful grilling tips. By the time we had paid, and driven around to the loading dock, our gleaming new Timberline was on a forklift fully assembled and ready to be put in the bed of my truck. I was taken aback, to be honest... I expected this to be in a box (was actually a little disappointed about that... I like to assemble things). Dan pointed out that they never let a grill go out unassembled... they assemble and make sure the electronics work, that way if there are any problems, they are able to get them sorted out before the customer has to deal with any problems. To me, that's just good business. A few other notes... the showroom is large and cheerful with a great collection of vintage grills (including some lovely old Traegers). In addition to Traeger, they handle Little Green Egg and other grill products as well as a large selection of fireplaces and inserts. In summation, you can do a LOT worse than the folks at North Forge. It's a little off the beaten path, but I will gladly return for my Traeger needs. Dan is a great person to deal with and I would wholeheartedly recommend both he and North Forge to anyone in need of a high-quality grill. It's very much worth the drive from Lancaster. Update: Since my original review I have done much more business with Dan and the folks at North Forge. We had them install a new gas fireplace (photo attached) which has really upped the wow factor in our living room. Not only did they install the fireplace, they have returned to service it each year and treat our home with the utmost respect. If I could give six stars, I would.

• Anna Webb★★★★★
  a year ago

  North Forge removed old gas fireplace and mantel and installed a beautiful brick fireplace. Crew was extremely careful and cleaned each day before they left. I would highly recommend!!

• Jeff Williams★☆☆☆☆
  a year ago

  Frontline customer service at North Forge is basically on the low side of average, so buyer beware. They carry the XTRORDINAIR fireplace of which we were interested in. Three times, in person, I requested an estimate. For some reason, this request was not completed and forwarded to us. This lack of basic customer service could be indicative of other corporate issues.

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