Hearth and Home — Fireplace Store in Oak Harbor, Washington

• Lynn Davis★★★★★
  3 weeks ago

  Purchased new gas fireplace and new stacked stone accent wall. Josh and his crew were outstanding. The work was being done at Christmas time and the mantel was delayed by Fed Ex. Fed Ex gave Hearth and Home the run around over the delivery but Josh took matters into his own hands and drove to Ashland, bright and early one morning to pick it up so he could finish our installation. Otherwise, it probably would still be riding around on one of Fed Ex's trucks. That level of service is above and beyond. The finished work is beautiful. Before (right) and After (left).

• Bridgett★★★★★
  3 months ago

  We had our wood-burning fireplace converted to gas, and the experience was excellent from start to finish. The team provided outstanding customer service and quality craftsmanship, and they even connected me with a contractor to complete the built-in and bring my full vision to life. Highly recommend and extremely happy with the end result.

• Michael Aust★★★★★
  3 months ago

  Just got our old broken natural gas fireplace replaced by Josh and the team. What an amazing group of folks! Very helpful in guiding us through the design process and what to expect. Extremely professional and clean during the installation. They communicated very well and quickly throughout the process. Thank you!

• John Peterman★★★★★
  3 weeks ago

  Needed a new gas fireplace insert and hearth installed. Hearth & Home Shoppe to the rescue! Josh and the Hearth & Home team were amazing. They were extremely friendly, and professional. Josh sat down and was very informative and helpful when picking out the fireplace unit. Always had constant contact and Josh and the team were always there when I had any questions or concerns. The installation team totally rocked the installation. Super nice, polite, informative and helpful when asked questions during the installation process. If you're in the market for a new fireplace, hearth or maybe both, you can't do any better than Hearth & Home Shoppe. Will definitely be calling again for any future fireplace work!

• Beverly Bruce★★★★★
  3 months ago

  We recently purchased a pellet stove from Hearth and Home Shoppe and the customer service we received was excellent! Mark went above and beyond searching for the perfect model for us. Josh and the installation team were extremely professional and thorough making sure everything worked correctly, demonstrating usage, and answering my questions regarding operation. Communication was spot on from day one. This was by far the most pleasant purchasing experience we have had as homeowners. If you are on the fence about going with Hearth and Home Shoppe, I guarantee you will not be dissatisfied.

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