Grand Traverse Leisure — Fireplace Store in Traverse City, Michigan

• Nick Butcher★★★★★
  4 months ago

  Eric is awesome! I purchased my tub here, and I go there for supplies. I have also used them for repairs. So glad I have a reliable dealer in the area!

• Doug Cherry★★★★★
  6 months ago

  These guys are fantastic! Extremely knowledgeable about their products, and they are amazing with honoring their warranties. One of their people winterized my hot tub this year, and after opening it back up for the season, the worker discovered a small leak. The next morning, he called Grand Traverse Leisure to report the problem when they opened at 10:00, and even though I am an hour away from them, they got someone to me who fixed the problem by 12:30 pm. Wow!

• Wesley Harding★★★★★
  2 years ago

  Extremely impressed with Grand Traverse Leisure. Very good customer service and follow up. Just today, they called me to follow up on a warranty claim. Leak in a tub (it happens to basically every tub). I had completely forgot to send them a picture of the leak (so they can get the right part). They called me and kindling check in. Probably would have been two more weeks before I got around to it.

• Tom Camaj★★★★★
  a year ago

  Purchased my tub from a different vendor but had no luck getting tech support from them I called Grand Traverse Leisure and Chris walked me through all of my issues step by step as if he was looking at the tub right next to me 5 star for the customer service and the product knowledge. I'll be sure to buy my next tub from here

• Scott Gusler★★★★★
  a year ago

  I just bought a new Viking Royale P+ spa from these guys. This is my 3rd hot tub in the last 30 years, so I know what I want. They made me a great deal. They were friendly, knowledgeable, and easy to work with. I highly recommend them.

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