FlameMaster Chimney Sweep LLC — Fireplace Store in Woodland Park, Colorado

• Zach★☆☆☆☆
  a month ago

  We used Al and the Flamemasters about 3 years ago. Al is a very nice guy, but terrible at communicating and finishing the job. After about 8 months of trying to fix my fireplace and several no call no shows, the fireplace was “fixed”. We started a fire in May because it took so long and after 10min my wife came and got me and smoke had filled our living room. The only reason our fireplace eventually got fixed was because we had to hire a welder to fix the issue. While Al is a nice guy, I believe his business skills and knowledge aren’t worth the money. My biggest complaints were the lack of communication and how long it took to get the job finished. I wouldn’t recommend him and I’m actually shocked he’s still in business.

• Michael Nash★★★☆☆
  3 months ago

  Al has been pretty good and first time we used him, he cleaned dyer vent and fixed gas fireplace as best as it could be and will need to be replaced in the future. This time he cleaned stove pipe and chimney screen but left soot all over the back porch and ground. It was just a mess i had to clean up.

• Rose E★★★★★
  5 months ago

  Al came over to check out mystery noises from my chimney. He was prompt, knowledgeable, and thorough with the inspection. Much appreciate a reliable local go-to person for chimney inspections and questions. He's out of CO Springs and came up north to north CO Springs same day. There's some confusion with FlameMaster and this is the one on Google Maps in Woodland Park.

• Stephen Quinlan★★★★★
  a year ago

  We love Flame Master Chimney! We have worked with Flame Master for many years on many projects. They are a best Chimney company we have ever worked with!

• Kristen Barby★☆☆☆☆
  a year ago

  We’re in the same boat as others. Al incorrectly installed a new pellet stove, creates unnecessary holes in the wall for the vent rather than using the original vent hole in the ceiling. The ceiling now leaks, the stove hasn’t worked for a year despite multiple attempts to get a hold of Al. We’ve called, left messages, stopped by the business with no response. The last we heard from him, over 6 months ago, was that he was going to replace the motherboard. That never happened. If anyone has had any luck with lawyers and suing him, please let me know. We spent over $10,000 and a year later are still without a working pellet stove. We are working with Midtown chimney sweep to help diagnose the problems and fix the issues Al created. We highly recommend Midtwon. Stay away from Flame Master! Read all of the one star reviews. We basically had the same experience. Flame Master is no longer accredited on the Better Business Bureau. Do not use this company!

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