Felgemacher Fireplace Shop — Fireplace Store in Buffalo, New York

• Christopher Cimino★★★★★
  11 months ago

  These guys rebuild my fireplace. In two thousand twenty three, did a fantastic job was due for a cleaning called, and within twenty four hours.They came out and did a great job cleaning it all out. We are very satisfied with their service, recommend them for anything to do with your fireplace. We would never call anyone else again. Thank you so much. Chris in Kenmore ny.

• Jennifer Shiao★★★★★
  4 years ago

  The Felgemacher team was fantastic for helping me find and install the right fireplace for my home! They provided great advice on which unit to select based on the space and the look that I wanted to achieve. The installers were professional, thorough, and walked me through all the use instructions. The Felgemacher Shop made the process easy from start to finish. I would highly recommend them.

• Phoebe King★★★★★
  3 years ago

  This is a Very Good Company! Someone answered the phone and was eager to book an appointment for an estimate within a week! I had Good photos of the damage to the chimney and had a pretty good Idea what the problems were. No surprises in the discussion of what needed to be done or the price they quoted me. We scheduled the job within the following week! They arrived on time on and were warm, personable and informative throughout the three day process. The chimney looks great and so far, no more leaking! Very professional and cleaned up the mess! Definitely would recommend them to others! Thank you, Felgemacher!

• Maryann Jackson★★★★★
  a year ago

  Felgemacher is a great company to do business with! I had to have major work on my chimney/fireplace. The team walked me through the entire process. Any question I had they answered with layman’s terms. The team started & finished as promised (weather permitting), they cleaned up any mess that may have been created, and the price was fair! I’ve recommended Felgemacher to my neighbors already & and if I need work done in the future, I will gladly call on Felgemacher! I was not paid for this review nor was I compensated in any way. Update - 12/22/2024- I recently had additional work done to my chimney, needing a liner. Once again Fegemacher exceeds expectations. On this day, we lost power. Unbeknownst to me, my damper had frozen shut, you can imagine what happened next...I called Felgemacher that Sunday morning. I was pleasantly greeted by a human! She was so kind and took the message to let the company know I was having an issue. First thing Monday morning I received a call from the staff. They remembered I was having an event (my wedding) at my house and sent someone over to assist me that very day! When the team arrived they were pleasant as usual, and very helpful. Of course the damper opened right away. We all had a bit of a chuckle but the point is the service is UNMATCHED by this company. A family owned business with a great crew! I can honestly say that they set the bar very high when it comes to service. Thank you Felgemacher and your entire staff! Merry Christmas to you all!

• Ellen Camfield★★★★★
  3 years ago

  I had Felgemacher repair the top of my chimney as it was badly deteriorated. After having three estimates it was obvious to me that they had the correct remedy for the repair as well as a very competitive price. I have just recently given their name to two other neighbor's who also require work. I told them not to waste their time but just call them for a quote. I would not go to anyone else. The job was done correctly and looks great !

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