Family Hearth and Patio — Fireplace Store in New London, Connecticut

• Chris S★★★★★
  3 months ago

  Family Hearth and Patio did an amazing job helping us convert a wood burning fireplace into a gas insert fireplace in our historic home. They thoughtfully coordinated with the natural gas installers as well as the city to ensure the process was sequenced and implemented smoothly. It was meaningful to have a local team so ready to support, provide timely updates, and celebrate the project's completion with us. We love our new hearth and look forward to many years of sharing it with family and friends. We will be calling on Family Hearth and Patio when it is time for the next project!

• Cindy Steel★★★★★
  a year ago

  We had a wonderful experience working with Family Hearth And Patio. They provided great suggestions as we worked to transform our old wood fireplace to propane. Being a family owned business we truly felt that we were treated as if we were family. Thanks for taking such good care of us.

• karen flanagan★★★★★
  10 months ago

  I went to family hearth and patio and had them come to my home and meet with me to go over ideas for a new fireplace project I was planning for my living room. The owner Paul came out and met with me and together we came up with ideas for a traditional fireplace that would be added into the corner of the living room. The goal was to make it look like it was always part of the environment. The results were more than I could’ve anticipated and the fireplace came out absolutely beautiful! The staff was very helpful and responsive when it came to planning and making appointments to come to my home to get the job going, finished and done. At the end of the job when I came back from vacation, the owner came out to my house and went through this every step of the operation of the fireplace with me personally to ensure I understood and was able to utilize the fireplace to the best of its capabilities. I am very happy with family hearth and patio and I would definitely recommend them to anyone that’s looking for a fireplace. hearth or any other product or project or anything else. Karen Flanagan

• Jeff Asbill★★★★★
  3 months ago

  Family Hearth n Patio did an amazing renovation job on our dilapidated 2nd floor deck and the porch below it. We cant wait to sit out there now to look at autumn leaf colors in our yard or to look at the stars at night. With a glass of wine in our hands we say 'Cheers' to Paul n Tina, this family business, and all their crew. Thanks for your patience with all our questions, your suggestions and attention to detail. Highly recommended. Joanne Cai, Jeff Asbill, Gales Ferry, CT

• Seth Peters★☆☆☆☆
  11 months ago

  Nightmare of a company, completely screwed over my father in law and left an unsafe stair case for my children. Company owner has no morels and total workmanship is terrible. Let alone the FALED code inspection and threats from the owner. Find another company so you wont be the next victim.

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