Congo Fireplace & Patio — Fireplace Store in Benton, Arkansas
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19650 I-30, Benton, AR 72019
Benton, AR; Central Arkansas
- Extensive wood and pellet stove selections
- Complete fireplace and gas log solutions
- Premium grills, smokers, and fire pits
- Comprehensive outdoor furniture collections
- Expert sales consultation and service
Products
- Fireplace Inserts
- Gas Fireplace Logs
- Gas Stoves
- Wood Stoves
- Pellet Stoves
Working Hours
| Monday: 8AM-6PM |
| Tuesday: 8AM-6PM |
| Wednesday: 8AM-6PM |
| Thursday: 8AM-6PM |
| Friday: 8AM-6PM |
| Saturday: 8AM-4PM |
| Sunday: Closed |
Reviews
- michael Briley★★★☆☆a month ago
Mixed Bag at Congo Fireplace & Patio: Hot Deals, But a Scuttlebutt Hotbox of ServiceMy first tango with Congo was a real mixed fleet review. On the plus side, their prices are competitive enough to make you salute—solid value for stoves and patio gear that won't sink your budget.But hoo boy, dealing with the crew there? It's like stepping into a scuttlebutt hotbox from my Navy days: a steamy, gossip-riddled confine where strange vibes rule the deck. The folks are eccentric in a way that's more bewildering than charming, and their take on customer service? Let's just say it's centered on confusion rather than clarity. If you're expecting smooth seas and helpful hands, you might end up adrift.Overall, 3/5 stars—great for bargains, but brace for the weirdness if you value straightforward support.
- Travis Golightly★★★★★8 months ago
No matter how many times I rewrite this review in my head, it will never be able to convey my absolute satisfaction with these guys! I found a Jotul gas stove online that I fell in love with! It was absolutely gorgeous. The stove wasn't cheap, but there is no way that Congo made that much money off this stove. But what blew my mind is that I seriously feel like the customer service that I received rivaled a millionaire buying a super car. The process was unbelievably easy. Within one phone call and a few back and forth emails about the details, Doug ordered the stove, arranged a trusted and amazing installer who did a beautiful job, and literally thought of every single possibility that could have arose during this install to cover every base. They even worked with the installers to have them pick the stove up, saving me a 3 hour trip! I am BLOWN AWAY by these guys amazing product knowledge and customer service. They made my life way too easy!
- Terri Baker★★★★★2 weeks ago
I love Congo Stove! The wealth of knowledge for the sales team and their customer service is top notch! An asset to our community!
- Mike Davidson★★★★★2 weeks ago
Clayton and his team of experts will always help you make the right choice . They have a very large showroom of stoves, grills, and patio furniture. I highly recommend
- lori lewis★★★★★a month ago
We had a great experience there. Our gas logs weren't working and they told us how to fix them rather than just trying to sell us a new set. Now that's what I call service
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