Chimney Monkey — Fireplace Store in Buffalo Grove, Illinois

• Alfred Velasco★★★★★
  2 weeks ago

  I'm very satisfied with the visit. We had just bought our home a little less than a year ago. We were advised by the inspector to get the chimney cleaned. Mike came out, inspected the fireplace and recommended to replace. He showed us the issues that the current setup has and explained why replacement was a better option.

• glenn fajardo★★★★★
  2 months ago

  I’m very satisfied with Chimney Monkey. From start to finish, they were honest, patient, and professional. Elloy in the office was very helpful and easy to talk to, and Art, the technician, arrived right on time. He finished everything in one visit and was very thorough with his work. We spoke with a few other companies before, but they were unprofessional and didn’t do a proper inspection. They only wanted to replace the chimney without finding the real problem. Chimney Monkey did things the right way, gave a true assessment, and provided the right solution. Highly recommend this company — great service and great people!

• Salome Shaw★★★★★
  3 months ago

  The service technician arrived promptly and was courteous and professional. He laid down a protective sheet before examining the fireplace and clearly explained the issue he identified. Throughout the process, he described each step required to clean and service the unit. After completing the work, he left the area spotless and took the time to explain potential maintenance needs for the future. His thoroughness, knowledge, and kindness were greatly appreciated.

• Ewa B★★★★★
  3 months ago

  Miguel was my technician and was patient and understanding and he answered all my questions. Very polite. Thank you for sending someone that knew exactly what to do and he took care of all my issues with my chimney. I would recommend him and your company to everyone. Very pleased with him and your company.

• Brandy Simon★★★★★
  5 months ago

  I had a fantastic experience with Chimney Monkey from start to finish. Scheduling an appointment was incredibly easy, and they were right on time the day of service—which I really appreciate. Brad, in particular, is an absolute go-to expert. He explained everything in simple, easy-to-understand terms and made the whole process comfortable and stress-free. His knowledge and professionalism really stood out, and I felt confident in his recommendations. What impressed me most was the honesty around repair options and costs. There was no pressure—just clear, fair, and transparent advice on what truly needed to be done. It’s rare to find a company that combines top-notch expertise with such personable and relatable service. If you’re looking for someone trustworthy and highly skilled for fireplace inspections or repairs, I highly recommend asking for Brad at Chimney Monkey.

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