Best Fire Hearth & Patio – Albany Showroom — Fireplace Store in Albany, New York
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1760 Central Ave, Albany, NY 12205
Albany
- Comprehensive fireplace repair and maintenance services
- Specialized diagnostic problem resolution
- Proactive Privilege Service maintenance program
- Professional fireplace and hearth installation
- Dedicated service expert consultation
Products
- Fireplace Inserts
- Gas Fireplace Logs
- Fireplace Doors
- Gas Stoves
- Wood Stoves
- Pellet Stoves
Working Hours
| Monday: 9AM-6PM |
| Tuesday: 9AM-6PM |
| Wednesday: 9AM-8PM |
| Thursday: 9AM-8PM |
| Friday: 9AM-6PM |
| Saturday: 9AM-4PM |
| Sunday: Closed |
Reviews
- Lee Bridenbeck★★★★★2 months ago
Best Fire is terrific. We wanted a new replacement modern wood burning fireplace insert and a specific manufacturer. Best Fire not only special ordered it as they don’t regularly stock that brand, their quote for the unit and installation was far below 2 other local dealers that used that manufacturer. Sales rep Craig Horton is very knowledgeable and helpful. He’s a great guy. Installers Matt, Mike, Travis were excellent, very respectful of our home and very friendly. Abby emailed us our original quote, invoice, payment receipts the same business day in all 3 areas. Highly recommend this company.
- John★★★★★2 months ago
Best Fire 🔥 (Colonie store, Central Ave.) is the very, very "BEST." This is a company (in my opinion) that strives to achieve excellence at every level of customer contact. Starting with Ryan in the showroom and finishing with the three craftsmen/installers, everyone was professional, courteous, and extremely knowledgeable. These three skilled installers are Best Fire 🔥 employees, not subcontractors. I am pleased to be able to say this was the very best sales/install experience I have ever had. I am nearly 70 years of age and I've been around the block more than enough times to know the difference between nightmarish mediocrity and "Hell Yeah" excellence. Bravo! Thank you to everyone at Best Fire! 🔥 "Warmest" regards, John D.
- Susan Murphy★★★★★a month ago
My experience with Best Fire was superb. The communication via email and over the phone was timely and they kept their verbal commitments. They did custom metal work so I could keep the cobblestone design visible and they did a beautiful job. In the stores they explained all the models and pros and cons.
- Patty Ward★★★★★5 months ago
Mr. Hoefer was very helpful and very nice to deal with. We owned a Weber grill for many years, and it was time to replace it. The delivery men were very helpful and love that they had it all assembled. Taking the old one away was definitely a plus. Best Fire is very good to deal with.
- jason wolf★★★★★3 months ago
Everyone that we dealt with at Best Fire was extremely knowledgeable, friendly, and helpful. From the initial survey with Keith and the installation crew with “the Shawn’s” was very impressive. I would highly recommend this business.
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