Barbeques Galore in San Diego — Fireplace Store in San Diego, California

• Scotty Baer★★★★★
  6 months ago

  Great guys working on the 4th of July helped me get a great grill last minute

• L L★★★★★
  4 years ago

  Awesome store, great inventory (grilles, firepits, outdoor ovens, charcoals, spices, and even meats), helpful staffs.

• Chris Johnson★★★★★
  5 years ago

  Very happy with the service here and the product. The staff were extremely knowledgeable and pleasant. They even had a demo on the pellet grill that I was interested in. I try and purchase all my wood pellets here even though it's a bit of a drive for me. They have an awesome selection of seasonings too!

• Randy Dillon★☆☆☆☆
  3 years ago

  Been a long time customer and have never had a problem until purchasing a grill and flat top from them recently. Went with their recommended installer to do a small, built in unit. All went well until it was time for the final payment. The installer tried to overcharge for the tile work, and when it was pointed out became less than cordial. After trying the flat top and discovering it not working properly, called BBQ Galore and after 3 follow up calls without a call back, finally was put in touch with the manufacturer. Manufacturer figured out that the installer used a connection hose on both units that was incorrect because it was too small. I called him and he wants to charge for the correct size hose plus $75 for the trip even though he installed it incorrectly. I have now called Bbq Galore 4 times and of course, no call back. Their recommended installer is unethical, and the lack of follow up from BBQ Galore is most likely going to be what you get, if you purchase from them and have a problem. He never called or sent a text and I wouldn't have him come back anyway. And, by the way, he was recommended by your store and that was why we hired him. I would also be happy to share my call logs on my cell phone that show how many calls and texts I have received. Your statement about follow up calls is far from accurate.

• Cary Hernandez★☆☆☆☆
  4 years ago

  Ordered a very upscale Hestan grill, power burner, outdoor refrigerator and access doors 17 WEEKS AGO! 15,000 dollars worth. Paid in full. Nothing delivered. No correspondence from the store. No calls. No hey we’re sorry. What can we do to make it right. I’ve called them twice over the past 4 months and no answers. Bad customer service in my opinion.

Reviews powered by Google Maps